Privacy Policy

Torres Tree Service and Landscaping LLC ("Torres Tree Service," "we," "us") operates torrestreeservicellc.com. This policy explains what information we collect when you visit our website or contact us, how we use it, and the choices you have.

Information you give us

When you request a quote or contact us, we collect the information you provide, which may include:

• Your name, email address and phone number
• Your property address and ZIP code
• The services you are interested in and any notes about your project

If you call us, we receive your phone number and the details you share on the call.

Information collected automatically

When you browse our website, we and our service providers automatically collect some technical information:

• Site usage. The pages you view, how long you stay, the page you came from, your browser type and your IP address. We store a random visit identifier in your browser so we can tell repeat visits apart. It does not identify you personally.
• How you found us. If you arrive from an ad or a link, we save the ad click ID (such as Google's gclid), the referring website, campaign tags and your landing page in first-party cookies for up to 90 days. If you later request a quote, those details are attached to your request so we know which advertising is working.
• Google Analytics and Google Ads. We use Google Analytics to understand how visitors use the site, and Google Ads conversion tracking to measure our advertising. These tools use cookies and similar technologies. Google Ads call tracking may display a Google forwarding number on our site so that calls generated by our ads can be measured.
• Embedded videos. Some pages include YouTube videos, which may set cookies when played.

How we use your information

• To respond to your inquiries, prepare estimates and provide our services
• To schedule work and communicate with you about your project
• To understand how our website is used and improve it
• To measure and improve the effectiveness of our advertising
• To protect our website against spam, fraud and abuse
• To comply with legal obligations

How we share information

We do not sell your personal information. We share information only with:

• Service providers who help us run our business, such as website hosting, email (Google Workspace), analytics and advertising (Google). They may use the information only to provide services to us.
• Legal and safety purposes, when required by law or to protect our rights, our customers or others.
• Business transfers, if our business is sold or reorganized.

Google API Services

We use an internal tool to manage our own Google Ads account. With our authorization, this tool connects to the Google Ads API to read campaign performance data (spend, clicks, keywords, search terms and ad content) and to make changes to our campaigns after a member of our staff approves them. We use this data only to report on and manage our own advertising.

Aggregated campaign performance data may be processed by an AI service provider to generate advertising recommendations for our staff to review. That data does not include the personal information of website visitors or customers. We do not sell data received from Google APIs, use it for unrelated advertising, or allow it to be used to train generalized AI or machine learning models.

Our use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

Your choices

• You can block or delete cookies in your browser settings. Some parts of the site may not work as intended without them.
• You can opt out of Google Analytics with the Google Analytics opt-out browser add-on.
• You can manage personalized ads from Google in Google Ad Settings.
• You can ask us to access, correct or delete the personal information we hold about you by contacting us using the details below.

Data retention and security

We keep personal information for as long as we need it to respond to you, provide our services, keep business records and meet legal requirements. We use reasonable administrative and technical safeguards to protect it, but no method of transmission or storage is completely secure.

Children's privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from them.

Changes to this policy

We may update this policy from time to time. When we do, we will post the new version on this page and update the effective date above.

Contact us

If you have questions about this policy or your information, contact us:

Torres Tree Service and Landscaping LLC
2507 W Hunter Ferrell Rd
Grand Prairie, TX 75050
Email: info@torrestreeservicellc.com
Phone: (469) 328-7619